Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

Posted on August 17, 2010, under Uncategorized.

Don’t allow an amateur 24 hour carpet cleaner try to repair your carpets damaged by water. These are the signs you should be watchful of:

Overcharging. An amateur water restoration restorer may fill the job up with unnecessary extras. E.g. using dehumidification for the flooded carpets isn’t always needed.

Having the correct equipment. They might borrow equipment from hire companies for drying the carpet. This is permissible, but an established water damage technician will have all their equipment to provide a faster response and hopefully a better value job.

The right moisture metre. If they don’t have the right moisture meter, they will not be able to know if the carpet is repaired. This furthers the risk of future mould growth. Removal of the mould may be required in the future.

Specialisation. There are a lot of “Carpet Cleaners” in this industry who do repair jobs on the “side.” i.e. they do not do this sort of task each day. Be aware of this. Drying a carpet is an art. Removing and repairing and reinstalling the carpet has to be done by a professional, otherwise carpets can be damaged beyond repair.

You may be asking, how do I find a credible Flood Restoration techinician? Below I have set out some signifiers to check for when you hunt around for a carpet flood damage business:

How big is their Yellow Pages ad: This can indicate how much work they have already. A full-size Yellow Pages ad slot can cost around $50 000. If they have paid for a big ad, you have some indication that they are established.

Where do they come up in Google? The higher the rate in Google, the more webpage clicks there are for that business.

What Qualifications do they have? The base qualification they require is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for their carpet water damage jobs? This is a very good indicator. If insurance companies source them, the business is bound to be good at their job. Insurance companies will use the businesses that offer them the best value for the fee.

What Equipment do they have? They should at least own 100 Air movers. If they have this many, this could indicate they have been going for some time. We took 8 years to acquire that many wet carpet drying air movers.

What type of commitment can you get for them by calling? Try to pin them down to a set fee for water extraction, water removal and initial inspection. If they wouldn’t give you a price for this only, you know they are not interested in serving you, so go elsewhere.

Response Time – Our Water Damage business in Brisbane is committed to a 59 minute response time to a water damage emergency. The restoration needs to be responded to ASAP. Mould can come inside a 24 hour period.

If you go by these tips you are sure to come up with a Flood Damage Restoration technician who knows how to do the job.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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